Five minutes with…
How did you get started in the business?
I started at Corbel back in 1990 as a Sales Support – I feel like I have grown up in our business over the last 30 years having worked in various roles. IT was a passion at school, I just felt so lucky to find a career that allowed me to pursue that and have never looked back.
What should a logistics company consider to ensure a robust IT infrastructure?
IT infrastructure plays a vital role in every company these days, and logistics is no exception. A robust infrastructure should deliver Reliability, Productivity, Scalability and Better Client Service to give you a competitive edge and allow you to transform your business workspace – whilst maintaining high security to your critical data. Having said all of this – it really is about picking a partner that can understand your business and what processes IT can enable to allow you to be even more efficient and competitive.
Technology has transformed the logistics sector over recent years; what do you see as IT game-changers for the industry in the next few years?
Continued expansion of remote working and video conferencing. This has seen rapid growth during the pandemic, and it will continue growing in 2021. There are some fantastic tools that can help distributed teams keep track of documentation and shared learning and bond everyone together. We have used these to good effect over the last year and you can create a virtual office culture that almost replicates working together in person. I think these new behaviours will be the new normal in 2021 and beyond.
In addition, I think Data will continue to be huge in the coming years – If data is the oil then artificial intelligence is the combustion engine. I think we will see more and more ways this technology can aid everyday business tasks.
What is it that first attracted you to the world of IT?
The interest came from the computer club at school (Orwell High School, Felixstowe) and just playing around with BBC basic programs. This was in the era when you could almost walk into any job, so I started on a YTS scheme at age 16 on £27.50 per week (I felt like I was rich). I worked for a start-up company that was developing software in a language called Powerhouse. My boss was very entrepreneurial, he challenged my thoughts and views and really helped to develop in me a sense of excitement about the possibilities of IT within the business world. This inspired me hugely and has had a lasting impact.
What advice would you give any women keen to embark on a career in IT?
Do it! That stereotypical view of the technology industry is far from true! There is such a diverse range of roles. It is a great industry to be in, fast-paced, lots of continual learning and the rewards are there in job satisfaction – there is not a greater feeling than working with someone on a technology roadmap that directly aligns with their business goals and seeing the difference it makes to their business.
Finally, what advice would you give to your younger self?
There is so much you don’t know. Never, ever stop learning and remember to have fun on the way.