1.11.2022 | Customs


The Department is experiencing issues with Customs Declaration Service following an update connected to another system relating to Tariff changes overnight. 

The following contingency processes are now in place at GB ports to ensure businesses can keep goods and freight moving while they return to full service.  These measures will be in place until further notice. 

  • Hauliers using the Goods Vehicle Movement Service should create a Goods Movement Reference (GMR) and select ‘Declaration by Conduct’  
  • Traders / Declarants are to amend, arrive or re-submit declarations when CDS issues have been resolved 

If you are moving  Controlled Goods, HMRC has advised that consideration should be given to delaying your journey as controlled goods must remain at the port or attend an Inland Border Facility for inspection.  

HMRC understands the concerns of traders and takes system resilience very seriously. The Department will continue to work closely with the trade to minimise disruption and apologise for any inconvenience caused. 

This issue is not related to the CHIEF extension closure on 31st Oct. 

Full details of HMRC’s systems are available on its service availability page, which is regularly updated. HMRC encourages customers to refer to this page before embarking on any journey. 

Source: BIFA