Five minutes with…
How did you get started in this business?
As a child I sometimes visited the office at my father’s company, Lombard Shipping, and was tasked with things like shredding. From about 14 years’ old I worked in the warehouse during school holidays, then at 18 I started as a trainee on the pallet desk and subsequently worked through a few different roles.
What keeps you excited about the industry?
The evolution of technology and work practices. You’re only as good as your last job. This means we’re constantly developing and changing how we do things, driving increased efficiency.
2020 has been a strange year, what are your hopes for 2021?
2020 has been about making the best of the situation, whereas I hope in 2021 we can get back to some level of ‘normal’. Get back to the office, work together physically, and proactively plan, instead of constantly reacting to the changing climate. There has been a tremendous team effort in 2020 and I’m keen to build on it.
If you had a magic wand and could change one thing about the industry – what would it be?
The margins. The nature of the business is to be cost competitive while offering good customer service which makes it harder to make a decent profit.
Share a secret or guilty pleasure?
I love watching Gordon Ramsay’s Kitchen Nightmares. Whether you agree with his management style or not, he never lets people compromise on quality. And it’s great mindless viewing!
For more information about Lombard Shipping visit lombardshipping.com