Finding efficiency when faced with increased dwell times

Finding efficiency when faced with increased dwell times

8.6.2022 | Technology

Finding efficiency when faced with increased dwell times

Fargo Systems gives shippers, forwarders, and road and rail operators real-time influence on their container movements and the associated costs.

Over the last twenty-four months, widespread interruption to supply chains has hit the headlines in the UK and globally. Port congestion challenges have led to increased dwell times and delayed deliveries. Some of the most frequent extra costs are demurrage, detention, inland storage and rental charges.

Now more than ever, the need for real-time visibility and traceability of the container management lifecycle are top of mind for customers.

In conjunction with its existing detention, demurrage and equipment positioning management capabilities, the TOPS container control module ensures shippers, forwarders, and road and rail operators have a real-time influence on their container movements and the associated costs.

By positioning a free time demurrage and detention calculator on the traffic sheet, TOPS container control module allows users to prioritise those incurring the highest cost and get more value from quay evacuation resources. Transparent reporting of container stock and cost control and intelligent projections based on accurate information harvested from integrated port systems enable TopsTMS® customers to make informed and proactive decisions about what containers to move.

In addition to the real-time visibility of off-dock storage, the container control tool automates the difficult task of managing the movements and storage fees of high numbers of containers. As well as saving money by avoiding unnecessary costs, the TOPS container control module reduces time spent on data entry and paper handling, which eliminates human error and improves logistics planning efficiency. The automation of stock management allows staff to spend their time on non-administrative tasks, increasing productivity.

The latest addition to the TOPS container control module is the ‘quay rent and detention control’ element. One screen allows users to estimate, track and record quay rent and detention costs and add demurrage and detention accruals to jobs.

Ligentia transport manager Matt Cotcher said: “The benefits of the data now available to us are twofold. Real-time visibility of the container lifecycle means we can interpret the data and plan or amend it appropriately. The facility to manage inland storage, rental charges, and container location and contents cannot be underestimated.

”And by accessing historical data, we have been able to improve our strategic planning. For example, we can predict the complete costs for the container rather than those related to the transport, limiting the unknown and providing more precise guidance on shippers’ costs.”

Jim Slade, projects director at Fargo Systems, comments: “The container control module used with TOPS existing detention, demurrage and equipment tracking functionality gives clients the complete view of the container lifecycle management. The cost and revenue accruals per job automatically feed into the sales and purchase invoicing modules, increasing efficiency. That means TOPS can offer 100% stock management and cost visibility. With real-time data, you can make informed and proactive decisions in the event of delays and mitigate demurrage, detention and storage fees.”

Visit Fargo Systems at Multimodal 2022, 14-16 June, Stand 4080 to find out more.

Change of Control at Fargo Systems

Change of Control at Fargo Systems

25.4.2022 | Technology

Change of control at Fargo Systems

Current generation of management takes the helm as founding owners step down from the business.

Logistics software supplier and Multimodal Technology Company of the Year, Fargo Systems, has undergone a change of control as the founding owners retire from the business to allow the current generation of management to take the helm.

Established in 2002 by Andrew Miller, Hemant Patel and Kevin Terrill, the company has grown to become a UK market leader in logistics software serving over 100 customers across the logistics sector. Hemant and Kevin will remain in the business as Non-Executive Directors to support the future development.

With immediate effect, the senior management team announces Steve Collins as Managing Director, Adam Jones as Technical Director, Dan Falvey as Product and Support Director and Jim Slade as Project Director. Collectively each brings a wealth of talent and experience that will all play a critical role in the company’s future.

Steve Collins, Managing Director, said: “The founding shareholders have worked tremendously hard to develop Fargo Systems into an award-winning, market-leading business. The team and I are excited by the opportunity to continue to develop the business.”

Hemant Patel, Joint Founder, added: “We are delighted to be leaving the company in the best hands possible. Having worked tirelessly to build Fargo into the business it is today, we now have an innovative range of software products and a loyal customer base for the management team to build on.

“Steve, Adam, Dan, and Jim have over forty years’ combined company experience and have been integral to the success and growth of the business over the last few years. We are immensely proud of what they and our company have achieved in product excellence and industry recognition. Kevin and I look forward to the future of the business with strong confidence.”

Fargo Systems develops innovative solutions to assist with planning and operations in the shipping and multimodal road and rail transport sectors. For further information, please visit

Logistics software solutions expert reports unparalleled start to 2022

Logistics software solutions expert reports unparalleled start to 2022

3.4.2022 | |Technology

Logistics software solutions expert reports unparalleled start to 2022

New clients already enjoying the efficiency savings from integrating with customers and suppliers.

The UK’s leading software provider to the intermodal transport industry, Fargo Systems, experienced exceptional levels of demand for its TopsTMS® suite of logistics software products during the first quarter of 2022.

The Ipswich and Exeter-based business reported that core client expansions and elevated new business activity resulted in twelve new customers using its scalable TOPS transport management system for January to March.

Fargo Systems’ business development manager Bimal Patel comments: “Forward-thinking businesses are looking for a flexible and agile transport management system. One that allows them to seamlessly move data around the supply chain be it in the UK, Europe or globally.”

With a mixture of new start-ups and well-established businesses, the company’s strong growth can be attributed to creating cost-effective digital solutions. One of the benefits of TopsTMS® is the integration possibilities for its large community of customers. Many new clients are already enjoying the efficiency savings from integrating with both customers and suppliers.

Steve Collins, Fargo Systems’ director, says. “I am proud of our teams across the business who continue to support our customers’ growth. The strength of our new business activity, 12 recent sales to our already healthy order book, provides us with a real level of confidence in the year ahead.

The award-winning technology company of the year is delighted to welcome all the new businesses that have joined its client list. Including Viking Logistics, All for 1 Transport, CTS Transport, JME Transport, K Petty & Co Haulage, RPS Transport, JSR Transport, Alan Transport, Daish Transport and Transworld Transport.

Fargo Systems appointment reinforces commitment to service and efficiencies

Fargo Systems appointment reinforces commitment to service and efficiencies

6.2.2022 | Technology

Fargo Systems appointment reinforces commitment to service and efficiencies

Meeting business needs with award-winning technology.

Transport management specialist, Fargo Systems, has appointed Jon Saunders as a business analyst, effective immediately.

Based in Ipswich, Jon has over 20 years in translating business requirements into functionality and draws upon a wealth of software knowledge. He will be working closely with Fargo Systems’ customers to identify challenges solutions, optimise processes, and highlight new trends and opportunities.

Fargo Systems director Steve Collins says: “Logistics is a data-driven industry, and Jon’s strategic appointment demonstrates our commitment in producing and sharing intelligent data to drive informed decision making – acting rather than reacting. This appointment reinforces our commitment to both service and efficiencies.”

Business analyst Jon adds: “It’s an inspiring time to join Fargo Systems. There is a great team already in place who are passionate about delivering fantastic results by meeting our supply chain customers’ business needs with best-in-class technology.”

Fargo Systems is the UK’s leading software supplier to the transport and logistics industry and was recently crowned Technology Company of the Year at the prestigious Multimodal Awards.

For more information about Fargo Systems visit

Fargo Systems appoints business analyst

Fargo Systems crowned Technology Company of the Year

Fargo Systems crowned Technology Company of the Year

2.11.2021 | Technology

Fargo Systems crowned Technology Company of the Year

Digital Minister Chris Philp praises transport management specialists for driving innovation in the golden age of UK tech.

Fargo Systems has been confirmed as the UK’s leading logistics software supplier as voted for by the sector, winning the prestigious Technology Company of the Year at the recent Multimodal Awards 2021 at the Vox, Birmingham.

Multimodal news readers, exhibitors and industry peers were asked to vote for the technology company they considered the best in the UK from a strong field comprising nine finalists, respectively.

Digital Minister Chris Philp said: “It’s great to see companies like Fargo Systems using technology to find smarter ways of working and driving digital innovation.

“We recently published our AI Strategy, which includes new plans to double the number of scholarships available in data science and AI and measures to help businesses commercialise their ideas and use more technology so we can all take advantage of this golden age in UK tech.”

Fargo Systems founding director Kevin Terrill said: “We are thanful to everyone who voted for us. Praise goes to our fantastic teams based in Ipswich and Exeter, who work so hard to ensure our customer service level is exceptional and consistent.

“We have long positioned ourselves as the UK’s leading software supplier to the multimodal industry, and to be recognised as Technology Company of the Year is a tremendous achievement for our company.”

Fellow founding director Hemant Patel added: “Our company strapline, ‘Together, further’ reinforces our commitment to working with our clients. Our key strength lies in our collaboration with our customers to deliver innovative transport management solutions that become part of a client’s DNA. We are appreciative of all those that voted for us.”

 In summary, Steve Collins said: “The last eighteen months have been like no other for us and the whole sector. To be recognised by our industry peers as Technology Company of the Year and more widely as a digital innovator is an incredible acknowledgement for the whole of Fargo Systems.”

For more information about Fargo Systems visit

TopsTMS® delivers vision and value

TopsTMS® delivers vision and value

5.10.2021 | Technology

TopsTMS® Delivers Vision and Value

While its technology is ubiquitous across the UK, Fargo Systems has been expanding its global presence.

The supply chain continues to endure challenges beyond its control. Logistics software specialist’ Fargo Systems is in pole position of driving digital transformation.

As the world returns to a new version of normality, Fargo Systems has not only weathered the storm but has emerged robust, more agile and with a greater appreciation of its unique place in the logistics marketplace.

In recognition of its ‘can-do’ ethos, the go-to logistics software solutions provider has been shortlisted for the Multimodal Technology Company of the Year, whilst projects team manager Jim Slade is in the running for the Multimodal Young Logistics Professional of the Year award.

Steve Collins, director of Fargo Systems, says: “These last months have been some of the hardest, but we’ve come through the whole Covid experience without considering any furloughs or streamlining. We actively recruited six new staff members during the pandemic and decided to remain committed to our business strategy and to implement our expansion plans. We are in great shape and raring to go.”

Whilst its TopsTMS® technology is ubiquitous across the UK, Fargo Systems has been expanding its global presence. Steve continues:

“An excellent example of our expansion is the relationship we enjoy with Seaspan Ferries, based in British Colombia, Canada. Engaged back in 2015 following a global tender, our work with them is evolutionary. The Canadian ferry operator runs a daily truck and trailer ferry service via four terminals between the mainland and Vancouver Island.

“With the efficiency challenges Seaspan has targeted through the pandemic, this year has seen us developing and introducing a mobile, user friendly, responsive TOPS.WEB app (used from tablets, phones and desktops) for the ferry company to share with its customers and suppliers. Now, interested parties can monitor the ferry journey, send/receive links for drivers to sign out and drop trailers, receive paperwork, sign on screen, and send SMS messages. The system not only makes the partners self-sufficient, but everything is paperless, and in real-time and immediate benefits in terms of efficiency, connectivity and communication have been achieved.”

The current European growth in TOPS has been pleasing to Fargo Systems. Steve continues: “Over the last eighteen months, the European transport market has evolved rapidly to meet challenging business conditions, not least due to COVID and Brexit.

“This has presented an opportunity for Fargo Systems and our TopsTMS® suite of products. With proven technology, we can react quickly to the industry and the evolving markets it’s operating in; Europe is now waking up to this.

“There’s also an element of companies watching what colleagues in other countries are doing and then introducing TOPS to other European offices in their organisation.

“TOPS dynamic and diverse planning capabilities, excellent connectivity and holistic view are its key USPs for operators. Our ability to develop electronic solutions to receive transport requests and integrate them back to subcontractors demonstrates that we’ve got the solution whatever the digital communication challenge. We can outpace more traditional software whilst enriching the flow of real-time data; between customers and trading partners.”

With its company mission statement to provide innovative software solutions that will transform our customers’ business, projects team manager Jim Slade believes the message has never been more relevant than during these last eighteen months.

He explains: “Real-time information has become a prerequisite within the logistics industry, and the sophistication of our software ensures whatever the need, we can deploy our products to provide a comprehensive solution to our customer’s requirements.

“With recent supply chain delays, retailers are increasingly focussed on precise and accurate updates. Shipping lines, rail freight providers and road hauliers need to continue this flow of expected information. Consumers are now expecting “final mile” notifications detailing when the cargo left the port of departure or is arriving at a national distribution centre.

“What’s interesting, however, is demand for this detailed status information is proving a massive benefit to those involved in the day-to-day movement of the cargo. Industry challenges regarding lack of haulage, ageing workforces, and reducing co2 emissions are well documented and inspire a newfound drive for efficiency. The vast amount of data captured digitally allows for prediction and forecasting models to be applied. An accurate average collection/delivery time for a consignee’s premises allows planning decisions to be made on fact rather than assumption, delivering improved day-to-day services for customers and an increase in haulage deliveries through greater efficiency.”

Whilst offering what customers tell us is the most comprehensive logistics software solution on the market, Fargo is cognisant that if its product range isn’t supported by unparalleled customer service, there’s a massive hole in the company’s offering.

Steve continues: “The whole team, we’re now at 25, split between Ipswich and our development centre in Exeter, works hard to ensure the level of customer service, both to our external and internal customers, is both exceptional and consistent.”

Proud of its software’s capacity to enhance the performance at every level of large and small enterprises, a key strength of the company lies in its collaboration with customers to develop tailored solutions that become part of a client’s DNA.

Steve continues: “Our company strapline – Together, further. reinforces our commitment to working with our clients. Our TOPS technology has become the bedrock of many clients’ information systems, which only happens when working in partnership. A good example of this is our 15-year working relationship with GB Railfreight (GBRf).

Playing an integral role in GBRf’s complete rail TMS system, all intermodal movements are planned and managed through Fargo’s TOPS. Their commitment to our technology has grown six-fold over the years. For example, this year, to the end of August, one customer has sent an average of 50,000 messages per month. All of which were processed by TOPS, saving hundreds of hours in handling time.”

With Europe embracing TOPS and new business opportunities growing in both the US and Asia, Fargo Systems is busier than ever. “But”, adds Steve, “the fallout from COVID has meant everyone’s normal has changed, and so now is not the time to be complacent.
“What has become apparent, however, is that digital transformation and remote integration will become a principal component of what the logistics sector looks like going forward. Our role is to deliver resilient technology which has as its foundations – transparency, reliability, and the confidence of its user base. If we can continue to achieve this, there’s no stopping us.”

For more information about Fargo Systems visit