Fargo Systems crowned Technology Company of the Year

Fargo Systems crowned Technology Company of the Year

2.11.2021 | Technology

Fargo Systems crowned Technology Company of the Year

Digital Minister Chris Philp praises transport management specialists for driving innovation in the golden age of UK tech.

Fargo Systems has been confirmed as the UK’s leading logistics software supplier as voted for by the sector, winning the prestigious Technology Company of the Year at the recent Multimodal Awards 2021 at the Vox, Birmingham.

Multimodal news readers, exhibitors and industry peers were asked to vote for the technology company they considered the best in the UK from a strong field comprising nine finalists, respectively.

Digital Minister Chris Philp said: “It’s great to see companies like Fargo Systems using technology to find smarter ways of working and driving digital innovation.

“We recently published our AI Strategy, which includes new plans to double the number of scholarships available in data science and AI and measures to help businesses commercialise their ideas and use more technology so we can all take advantage of this golden age in UK tech.”

Fargo Systems founding director Kevin Terrill said: “We are thanful to everyone who voted for us. Praise goes to our fantastic teams based in Ipswich and Exeter, who work so hard to ensure our customer service level is exceptional and consistent.

“We have long positioned ourselves as the UK’s leading software supplier to the multimodal industry, and to be recognised as Technology Company of the Year is a tremendous achievement for our company.”

Fellow founding director Hemant Patel added: “Our company strapline, ‘Together, further’ reinforces our commitment to working with our clients. Our key strength lies in our collaboration with our customers to deliver innovative transport management solutions that become part of a client’s DNA. We are appreciative of all those that voted for us.”

 In summary, Steve Collins said: “The last eighteen months have been like no other for us and the whole sector. To be recognised by our industry peers as Technology Company of the Year and more widely as a digital innovator is an incredible acknowledgement for the whole of Fargo Systems.”

For more information about Fargo Systems visit fargosystems.com

TopsTMS® delivers vision and value

TopsTMS® delivers vision and value

5.10.2021 | Technology

TopsTMS® Delivers Vision and Value

While its technology is ubiquitous across the UK, Fargo Systems has been expanding its global presence.

The supply chain continues to endure challenges beyond its control. Logistics software specialist’ Fargo Systems is in pole position of driving digital transformation.

As the world returns to a new version of normality, Fargo Systems has not only weathered the storm but has emerged robust, more agile and with a greater appreciation of its unique place in the logistics marketplace.

In recognition of its ‘can-do’ ethos, the go-to logistics software solutions provider has been shortlisted for the Multimodal Technology Company of the Year, whilst projects team manager Jim Slade is in the running for the Multimodal Young Logistics Professional of the Year award.

Steve Collins, director of Fargo Systems, says: “These last months have been some of the hardest, but we’ve come through the whole Covid experience without considering any furloughs or streamlining. We actively recruited six new staff members during the pandemic and decided to remain committed to our business strategy and to implement our expansion plans. We are in great shape and raring to go.”

Whilst its TopsTMS® technology is ubiquitous across the UK, Fargo Systems has been expanding its global presence. Steve continues:

“An excellent example of our expansion is the relationship we enjoy with Seaspan Ferries, based in British Colombia, Canada. Engaged back in 2015 following a global tender, our work with them is evolutionary. The Canadian ferry operator runs a daily truck and trailer ferry service via four terminals between the mainland and Vancouver Island.

“With the efficiency challenges Seaspan has targeted through the pandemic, this year has seen us developing and introducing a mobile, user friendly, responsive TOPS.WEB app (used from tablets, phones and desktops) for the ferry company to share with its customers and suppliers. Now, interested parties can monitor the ferry journey, send/receive links for drivers to sign out and drop trailers, receive paperwork, sign on screen, and send SMS messages. The system not only makes the partners self-sufficient, but everything is paperless, and in real-time and immediate benefits in terms of efficiency, connectivity and communication have been achieved.”

The current European growth in TOPS has been pleasing to Fargo Systems. Steve continues: “Over the last eighteen months, the European transport market has evolved rapidly to meet challenging business conditions, not least due to COVID and Brexit.

“This has presented an opportunity for Fargo Systems and our TopsTMS® suite of products. With proven technology, we can react quickly to the industry and the evolving markets it’s operating in; Europe is now waking up to this.

“There’s also an element of companies watching what colleagues in other countries are doing and then introducing TOPS to other European offices in their organisation.

“TOPS dynamic and diverse planning capabilities, excellent connectivity and holistic view are its key USPs for operators. Our ability to develop electronic solutions to receive transport requests and integrate them back to subcontractors demonstrates that we’ve got the solution whatever the digital communication challenge. We can outpace more traditional software whilst enriching the flow of real-time data; between customers and trading partners.”

With its company mission statement to provide innovative software solutions that will transform our customers’ business, projects team manager Jim Slade believes the message has never been more relevant than during these last eighteen months.

He explains: “Real-time information has become a prerequisite within the logistics industry, and the sophistication of our software ensures whatever the need, we can deploy our products to provide a comprehensive solution to our customer’s requirements.

“With recent supply chain delays, retailers are increasingly focussed on precise and accurate updates. Shipping lines, rail freight providers and road hauliers need to continue this flow of expected information. Consumers are now expecting “final mile” notifications detailing when the cargo left the port of departure or is arriving at a national distribution centre.

“What’s interesting, however, is demand for this detailed status information is proving a massive benefit to those involved in the day-to-day movement of the cargo. Industry challenges regarding lack of haulage, ageing workforces, and reducing co2 emissions are well documented and inspire a newfound drive for efficiency. The vast amount of data captured digitally allows for prediction and forecasting models to be applied. An accurate average collection/delivery time for a consignee’s premises allows planning decisions to be made on fact rather than assumption, delivering improved day-to-day services for customers and an increase in haulage deliveries through greater efficiency.”

Whilst offering what customers tell us is the most comprehensive logistics software solution on the market, Fargo is cognisant that if its product range isn’t supported by unparalleled customer service, there’s a massive hole in the company’s offering.

Steve continues: “The whole team, we’re now at 25, split between Ipswich and our development centre in Exeter, works hard to ensure the level of customer service, both to our external and internal customers, is both exceptional and consistent.”

Proud of its software’s capacity to enhance the performance at every level of large and small enterprises, a key strength of the company lies in its collaboration with customers to develop tailored solutions that become part of a client’s DNA.

Steve continues: “Our company strapline – Together, further. reinforces our commitment to working with our clients. Our TOPS technology has become the bedrock of many clients’ information systems, which only happens when working in partnership. A good example of this is our 15-year working relationship with GB Railfreight (GBRf).

Playing an integral role in GBRf’s complete rail TMS system, all intermodal movements are planned and managed through Fargo’s TOPS. Their commitment to our technology has grown six-fold over the years. For example, this year, to the end of August, one customer has sent an average of 50,000 messages per month. All of which were processed by TOPS, saving hundreds of hours in handling time.”

With Europe embracing TOPS and new business opportunities growing in both the US and Asia, Fargo Systems is busier than ever. “But”, adds Steve, “the fallout from COVID has meant everyone’s normal has changed, and so now is not the time to be complacent.
“What has become apparent, however, is that digital transformation and remote integration will become a principal component of what the logistics sector looks like going forward. Our role is to deliver resilient technology which has as its foundations – transparency, reliability, and the confidence of its user base. If we can continue to achieve this, there’s no stopping us.”

For more information about Fargo Systems visit fargosystems.com 

Fargo Systems commits to 14th Multimodal Show 2021

Fargo Systems commits to 14th Multimodal Show 2021

13.7.2021 | Technology

Fargo Systems commits to 14th Multimodal Show 2021

Opportunity to exemplify the robustness of its logistics software and how it delivers visibility, reliability and confidence.

Fargo Systems is once again exhibiting at Multimodal, the must-attend trade show for the UK and Ireland’s transport and logistics sector, taking place at the NEC, Birmingham, UK, from 18 -21 October 2021.

This is Fargo’s fourteenth year at the freight, transport, logistics and supply-chain event, and the team is looking forward to meeting with existing customers, suppliers, and potential new customers.

“For Fargo Systems, Multimodal presents a great opportunity to join with our peers, nurture our customer relationships and develop new business opportunities.

“Multimodal also gives us the opportunity to exemplify the robustness of our technology and how it delivers visibility, reliability and confidence. Allowing logistics providers to operate sustainably, efficiently and pre-emptively is vital as we move on from the most challenging 18 months our industry has endured,” said Steve Collins, Fargo Systems Director.

The Fargo Systems team is looking forward to welcoming you to stand 7010, Hall 2, at Birmingham NEC to discuss the best-integrated software solutions for your intermodal operation.

For more information about Fargo Systems visit fargosystems.com 

Fargo Systems scoops Logistics Awards finalist nomination

Fargo Systems scoops Logistics Awards finalist nomination

24.2.2021 | Technology

Fargo Systems shortlisted in Logistics Awards

Teamwork has landed Fargo Systems and Genesee & Wyoming Inc. (G&W) a finalist nomination in the Technology Transformation category.

With the awards rescheduled for Wednesday, 3rd March due to Covid, Fargo Systems’ nomination recognises its pioneering work migrating three of its Genesee & Wyoming-owned clients (Freightliner Road Services, Pentalver Transport Ltd and Pentalver (Cannock) Ltd) on to a dedicated cloud-based platform.

Steve Collins, Director of Fargo Systems, says: “The project was a first of its kind for us, a fixed-term roll-out of our TOPS telematics software followed by a three-phase database implementation programme, involving three of our longstanding clients, all of which have been acquired by G&W.”

From the initial project planning stage in early 2019, G&W recognised Fargo Systems strengths; the quality of its logistics software solution product range, its reputation across the UK’s logistics industry, and the depth of relationships the company enjoys with all three of its acquired businesses.

TOPS TMS is now accessed by over 100 administration, and operational users across the three distinct businesses and TOPS…on the go has been rolled out across 500 plus trucks, enabling G&W to provide real-time information on deliveries and electronic PODs to its customer base. Plus, dedicated owner-operators benefit from TOPS ePOD, affording them the same level of delivery detail as their own-fleet counterparts.

Dave Malpass, Transport Manager of Pentalver Cannock, says: “The cloud TOPS platform is a gamechanger. We are now able to view our whole road operations in one place, which is already yielding efficiencies and cost savings, including improved vehicle utilisation, a significant reduction in empty running and reduced duplication of vehicle resource.”

Shaun Allen, G&W UK/Europe region’s Managing Director of road services and the driving force behind the whole project, says: “Our database and cloud platform now provides a dedicated and secure environment that is easy for the business to access, is scalable, and our entire data is stored in a safe environment. An added benefit is zero maintenance is required from our own internal IT guys.”

For more information about Fargo Systems visit fargosystems.com 

Fargo Systems invests in its IT expertise

Fargo Systems invests in its IT expertise

27.12.2020 | Technology

Fargo Systems invests in its IT expertise

Fargo Systems announces the appointment of Darren Quinton as Product Consultant effective immediately.

The sixth employee to join the transport management specialist during 2020 and the Covid pandemic, Darren’s responsibilities include working with clients to ensure they are optimising their product potential and developing new customer relationships.

Steve Collins, Director of Fargo Systems, says of Darren’s appointment: “Darren joining the business is a huge asset to Fargo Systems. His fourteen years’ experience as IT manager at Wincanton Container Logistics and twelve years at DHL as business systems development will prove invaluable as we grow and develop the company.”

Based in Fargo Systems’ Ipswich office, Darren brings his wealth of IT and logistics expertise to the company as part of the projects team.

Darren comments: “I have spent much of my career responsible for the development and implementation of logistics software solutions where supply chain collaboration and integration were critical. I am excited to now work with logistics firms, demonstrating the robustness of our technology and how it delivers transparency, reliability and confidence.”

Steve concludes: “Steve concludes: “During these challenging times, it’s vital companies keep agile and ready to tackle new challenges if they are to thrive. For us, this means not relying solely on just one of our six products but instead working hard to ensure the right mix of our solutions are deployed and integrated to meet our customers’ evolving needs. Darren’s appointment will help us achieve this goal.”

For more information about Fargo Systems visit fargosystems.com 

The 2020 Remote Revolution

The 2020 Remote Revolution

22.12.2020 | Technology

The 2020 Remote Revolution

It stands to reason that companies with robust technological capabilities are at an advantage now and in the future.

2020 has, without a doubt, been a year like no other. With remote working becoming the norm, the Office of National Statistics confirmed that in April this year 46.6% of people employed did some work at home and of these 86% did so as a result of the COVID-19 pandemic.*

Often discouraged and considered an opportunity to ‘to take their foot off the pedal’ by companies, employers had no choice but to trust employees to work from home. Online meetings and catch-ups became the everyday way of communicating with customers and clients as COVID overnight changed how we did business.

Fargo Systems director, Steve Collins says: “Interestingly research from the BBC shows that 50 of the biggest UK employers have no plans to return all staff to the office full-time any time soon.** This is a situation that would have been unthinkable less than a year ago.

“However, the positive benefits of remote access working are the cornerstones of our TOPS technology. From our Cloud TOPS platform, which makes it easy for people to connect and work from wherever they are, from TOPS…on the go, TOPS ePOD to TOPS Anywhere. The TOPS Anywhere App provides a solution to the transport operator to easily view information on live jobs to service queries from a customer or a driver perspective.”

To help support the industry during the lockdown period, Fargo Systems decided to suspend TOPS ePOD billing for the quarter of April, May, and June. Steve says: “It was a small gesture to the industry, and we hope that it went some way to assisting companies in tricky times and helped in their transition to a safe and paper-free delivery process.”

He continues: “During these uncertain times what has become apparent is that companies are keener than ever to find smarter ways of working to help their business thrive. It stands to reason that logistics firms with robust technological capabilities, that allows them to move data around the supply chain seamlessly are at an advantage now and in the future.”

Grays based Evolution Connection is one such company. Having come on board as a Fargo Systems client in November 2020, Evolution Connection has invested in TOPS and TOPS…on the go. Ricky Fernando, managing director of Evolution Connection, says: “Covid reinforced our need to invest in a transport management system. Now, we can electronically send delivery instructions, receive status updates, track our vehicles, and seamlessly capture PODS by the camera capture or on-screen signature functionality, both of which upload back to TOPS. We are now the most efficient we’ve ever been.”

Fargo’s logistics software has also been instrumental in helping customers grow their business during these COVID times. TOPS’ user VKVP Haulage has recently expanded its use of Fargo’s technology from nine users to 14. Operations director Mark Bennett explains the advantages TOPS brings to his company: “Since using TOPS transport management system, our operational visibility and efficiency has allowed us to take our business to the next level.

Mark elaborates: “Since implementing TOPS in October 2017, we have been able to develop our fleet investment programme and steadily increase our organisation. We are now in the best position possible and fully prepared to meet industry challenges head-on, now and in the future.”

Steve Collins continues: “Of our long-standing clients, Macintyre Transport epitomises the benefits of remote access technologies and the efficiencies achieved through embracing TOPS.”

Having adopted TOPS 11 years ago, 2019 saw the company roll-out the latest version of TOPS… on the go across its 215 strong fleet. Piers Kilfoyle, operations manager of the Suffolk-based logistics company, explains. “Last year’s roll-out was a six-figure sum investment for us. Our aim was for TOPS…on the go to create a totally paperless process, from start to finish, and to work seamlessly across our five depots. A year on and the technology has exceeded our expectations on every level. We were hoping it was going to be gamechanger, but in today’s global marketplace, it’s a business essential.”

Steve continues: “COVID is going to change our everyday normal for some time to come but looking to the future we’re in a good position. With companies increasingly understanding that remote integration is a ubiquitous component of the logistics sector; our job is to reassure them of the robustness of the technology and how it delivers total transparency, reliability, and confidence to their customers.”

*Office for National Statistics https://bit.ly/3pcdb1A

** BBC News https://bbc.in/3eQ5PvP

For more information about Fargo Systems visit fargosystems.com